eLearning FAQs

1. How do I purchase a course?

Simply log on to the site, go to courses, select a single course or any one of the curated or Entrepreneurial courses. Add to cart, view cart, select a payment method and you will be notified by email with your log in details.

 

2. How long do I have access to my purchased course?

Depending on which course you have selected, the access ranges from 2 months to complete a single course to 10 months for the MasterClass

 

3. Do I have to pay VAT?

Currently the courses are zero rated for vat, the price you see is the price you pay. This may change in various jurisdictions in the future.

 

4. What if my access period expires?

The access period is ample time to complete the course/s and the objective is to keep all Students committed and engaged. If however your access period expires an additional user license must be purchases and will give the recipient a further 12 months access. Additional access is only available in 1 year options.

 

5. How do I access the courses I have paid for?

An email will be sent to your chosen email address and will include your log in details with your course/s preloaded for you.

 

6. Do I have to complete a course in one go?

No, you can start, stop and resume at any time you wish, as long as it is completed before you access period expires

 

7. What is the pass percentage to proceed to the next module?

Each module will require the Student to obtain 80% or more to unlock the next module.

 

8. What is I fail a test?

If a Student does not achieve 80% then that test can be taken again until such time as the pass mark is achieved. There is no limit and the chapter can be re-read to ensure the Student understands and comprehends the content been tested.

 

9. How many modules are there per course and how many tests per course?

Most Courses have between 9 and 12 modules and each module has a self-test with a Final test at the end covering all Modules.

 

10. How many times can I rewrite a module?

There is no limit to the times a test can be attempted, as long as the pass mark is achieved, then the next module will unlock.

 

11. My eLearning user licence has expired, can I renew my access?

Yes, an additional user licence can be purchased for a 12 month period.

 

12. Is my purchased course transferable?

Unfortunately not, once a Student signs up, the course is non-transferable and only the person with the matching identity will qualify for the Certificate.

 

13. What if I forget my NexTrepreneur login details?

Your Username will be your email, if you forget your password you can request a reset at any time directly from your back office.

 

14. I have purchased the course online but cannot access the course?

If this is the case please contact us on our support line via the Whatsapp chat on screen or mail support@nextrepreneur.co.za

 

15. Can I download or print a copy of the course material?

The course material can be printed from your screen, we do however also offer hard copy text books at an additional charge as well as an electronic version in the form of a Page Flipper.

 

16. Do I receive a Certificate?

All Students that complete all the modules successfully will receive a Certificate directly into their back office.

 

17. Do you have payment plans?

Currently payment must be upfront in full prior to receiving the log in details.

 

18. How long will it take me to complete my course?

Most Students can complete a course in a few hours, it’s not impossible to complete 2 or even 3 in one day if you apply yourself.

 

19. Why are the courses priced in USD?

As the course are International Best Practice and available Globally, USD is the most universal currency to accept. Your bank will automatically convert the USD price into your locally currency. We have however added a Currency Converter to Geolocate your local currency.

 

20. Do I get a discount?

NexTrepreneur runs promotional discounts for various course from time to time.

 

21. How will I access my files?

All modules are accessible via your own back office.

 

22. Is the test difficult?

If you read the content, comprehend and apply yourself, you will find the tests challenging but achievable.

 

23. What if I fail the test?

You can rewrite it as many times as it takes to achieve the required pass mark.

 

24. Do I get a certificate at the end of the course?

All qualifying Students will receive a Certificate of Completion directly into their respective back offices.

 

25. How do I access my allocated tutor?

All correspondence should be directed to our Support line www.support@nextrepreneur.co.za. Only Students on the Entrepreneurial blended courses have a dedicated email line to the Presenter and those on the Advanced and MasterClass Entrepreneurial programmes have a direct mentoring line

 

26. Is there an assignment for me to complete?

There are no assignments, only module tests

 

27. What if my support period runs out?

Additional user licenses time can be purchased and your login reinstated.

 

28. Do I have to send you anything during the course?

Nothing is required to be sent in, everything is self-paced and self-tested, provided it is completed in the allotted time.

 

29. How will I get feedback on how I'm doing?

Feedback via the pass mark is automated during your course.

 

30. I'm abroad - can I still take the course?

All courses are Cloud based and can be started, stopped and resumed from anywhere with internet connection to our servers.

 

31. How can I buy a course?

All courses are available online via our website NexTrepreneur.co.za

 

32. What are your payment methods?

Payment is upfront via Credit/Debit card as well as PayFast and PayPal directly from our website ecommerce site

 

33. What are the benefits of eLearning?

Courses are self-paced, easily accessible, available Globally and does not link to any specific time zone, except the blended Entrepreneurial courses.

 

34. There is a video clip in my course; how do I watch it online?

All video clips if applicable are embedded into the course material.

 

35. How old do I have to be to take an online class?

The nature of the course material is of an advanced level and aimed at post school students. The only age restriction is that a student must be 13 or older to comply with some federal laws. Many astute senior school students will comprehend the content.

 

36. How many classes can I take?

There is no limit to the amount of course you can attempt. Our Flag ship Entrepreneurial MasterClass consists of 145 course combined with blended live presentations.

 

37. How do I enrol and register?

Once a course/s is purchased, a link is sent via email and you are effectively enrolled.

 

38. I have registered. What happens next?

That’s all, activate your course and enjoy.

 

39. How soon should I log in after getting my back office link?

We highly recommend you log in as soon as you can, activate and start your course to ensure your course is live and you comply with the allocated timelines.

 

40. What if I change my mind and want to drop my class?

The system is automated and the course will be uploaded as soon as you select and pay. In the event of a complication, please contact our Support to see if we can assist.

 

41. What do I do if I need technical assistance?

If you encounter any technical difficulties, kindly contact our Support to assist.

 

42. How much does an online class cost?

General courses start at sixty USD and go up to one thousand USD, we do however run special from time to time on an ad hoc basis and are course specific.

 

43. When do I have to pay?

Payment terms are in full, upfront and then the login details for your own back office is sent to your selected email

 

44. Is financial aid available?

Currently NexTrepreneur does not offer financial aid, however we do have an editable and downloadable request for financial aid from your employer. From past experience, employers are very forthcoming with financial assistance as there is a mutual benefit.

 

45. Will NexTrepreneurs offer financial assistance in the future?

We are currently working on a solution and will advise if and when we have a solution.

 

46. Will I get my money back if I drop the class?

Unfortunately not, once paid, all course material is automatically sent and is non-refundable.

 

47. May I take a class as non-credit and pay a reduced tuition?

This is not an option at this time.

 

48. What kind of credit do I get?

All successful Students receive a Certificate of Completion on the successful completion of their courses. All certificate can be kept and compiled for future use in their Portfolio of Evidence.

 

49. How will I be graded?

There is no grading per se except a Pass or Fail which is set at 80% to achieve a pass.

 

50. How do I get my grade?

Your Certificate is automated on successful completion

 

51. May I begin my online class early?

You can begin the minute you get your login, we actually recommend it.

 

52. What if I can’t start the class on the date it’s scheduled to begin?

You can complete at your own pace unless it is included in a live blended presentation, if that is the case, you can watch a recording. We just recommend you log in activate, ensure all is working and then ensure it is complete within the allotted time.